HP Linux Imaging and Printing

Print, Scan and Fax Drivers for Linux

HP Deskjet 500 Printer

HP Deskjet 500j Printer

HP Deskjet 500q Printer

HP Deskjet 500k Printer

Download HPLIP

Support Information:

Minimum HPLIP version0.9.5
Support levelFull (End of support) (See note11.)
Recommended?No (See note15.)

Summary of Available Features (See note10.):

Automatic installerDepends on distroSee table below for distro specific support.
Network I/ONoSee note1.
Parallel I/OYes
Scan to PCNoSee note3.
Photo card accessNoIf equiped, use USB mass storage for access. See note4.
PC fax sendNoSee note5.
PC initiated copyNoSee note6.
Services and statusNoSee note7.
Graphical user interfacesDepends on distroSee table below for distro specific support.
Print head alignmentNo
Color calibrationNo
Print head cleaningNo
Linefeed calibrationNo
Print quality diagnosticsNo

Summary of Available Features in Various Linux Distributions (see note13):

DistroVersionInstallerGUI14Scan3Fax5StatusPhoto Card4USBParallelNetwork1
Boss5.0YesYes (Qt4)NoNoNoNoNoNoNo
Debian7.0YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.1YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.2YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.3YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.4YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.5YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.6YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.7YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.8YesYes (Qt4)NoNoNoNoNoYesNo
Debian7.9YesYes (Qt4)NoNoNoNoNoYesNo
Debian8.0YesYes (Qt4)NoNoNoNoNoYesNo
Debian8.1YesYes (Qt4)NoNoNoNoNoYesNo
Debian8.2YesYes (Qt4)NoNoNoNoNoYesNo
Debian8.3YesYes (Qt4)NoNoNoNoNoYesNo
Debian8.4YesYes (Qt4)NoNoNoNoNoYesNo
DistroVersionInstallerGUI14Scan3Fax5StatusPhoto Card4USBParallelNetwork1
Fedora22YesYes (Qt4)NoNoNoNoNoNoNo
Fedora23YesYes (Qt4)NoNoNoNoNoNoNo
Fedora24YesYes (Qt4)NoNoNoNoNoNoNo
Fedora25YesYes (Qt4)NoNoNoNoNoNoNo
Fedora26YesYes (Qt4)NoNoNoNoNoNoNo
gOS8.04.1NoYes (Qt4)NoNoNoNoNoYesNo
IGOS1.0NoYes (Qt3)NoNoNoNoNoYesNo
Linux From Scratch6NoYes (Qt4)NoNoNoNoNoNoNo
Linpus Linux9.4NoYesNoNoNoNoNoNoNo
Linpus Linux9.5NoYesNoNoNoNoNoNoNo
Linspire5.0NoYes (Qt3)NoNoNoNoNoYesNo
Linux Mint17YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint17.1YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint17.2YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint17.3YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint18YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint18.1YesYes (Qt4)NoNoNoNoNoYesNo
Linux Mint18.2YesYes (Qt4)NoNoNoNoNoYesNo
Mandriva Linux2010.0NoYes (Qt4)NoNoNoNoNoYesNo
DistroVersionInstallerGUI14Scan3Fax5StatusPhoto Card4USBParallelNetwork1
Mandriva Linux2011.0NoYes (Qt4)NoNoNoNoNoYesNo
Mepis6.0NoYes (Qt4)NoNoNoNoNoYesNo
Mepis6.5NoYes (Qt4)NoNoNoNoNoYesNo
Mepis7.0NoYes (Qt4)NoNoNoNoNoYesNo
Mepis8.0NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2006.0NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2006NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2007.0NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2007NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2008.0NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2008NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2009.0NoYes (Qt4)NoNoNoNoNoYesNo
PCLinuxOS2009NoYes (Qt4)NoNoNoNoNoYesNo
Red Hat8.0NoYesNoNoNoNoNoYesNo
Red Hat9.0NoYesNoNoNoNoNoYesNo
Red Hat Enterprise Linux6.0YesYes (Qt4)NoNoNoNoNoYesNo
Red Hat Enterprise Linux7.0YesYes (Qt4)NoNoNoNoNoYesNo
Slackware Linux9.0NoYesNoNoNoNoNoNoNo
Slackware Linux9.1NoYesNoNoNoNoNoNoNo
Slackware Linux10.0NoYesNoNoNoNoNoNoNo
DistroVersionInstallerGUI14Scan3Fax5StatusPhoto Card4USBParallelNetwork1
Slackware Linux10.1NoYesNoNoNoNoNoNoNo
Slackware Linux10.2NoYesNoNoNoNoNoNoNo
Slackware Linux11NoYesNoNoNoNoNoNoNo
Slackware Linux12NoYesNoNoNoNoNoNoNo
Slackware Linux12.1NoYesNoNoNoNoNoNoNo
SUSE Linux13.2YesYes (Qt4)NoNoNoNoNoNoNo
SUSE Linux42.1YesYes (Qt4)NoNoNoNoNoNoNo
SUSE Linux42.2YesYes (Qt4)NoNoNoNoNoNoNo
SUSE Linux42.3YesYes (Qt4)NoNoNoNoNoNoNo
Ubuntu12.04YesYes (Qt4)NoNoNoNoNoYesNo
Ubuntu13.10NoYes (Qt4)NoNoNoNoNoYesNo
Ubuntu14.04YesYes (Qt4)NoNoNoNoNoYesNo
Ubuntu15.04NoYes (Qt4)NoNoNoNoNoYesNo
Ubuntu15.10YesYes (Qt4)NoNoNoNoNoYesNo
Ubuntu16.04YesYes (Qt4)NoNoNoNoNoYesNo
Ubuntu16.10YesYes (Qt4)NoNoNoNoNoYesNo
Ubuntu17.04YesYes (Qt4)NoNoNoNoNoYesNo

Other Information:

Driver plug-inNoneSee note8.
Requires firmware downloadNo
APDK device class(es):DJ540
HPLIP device sub-class(es):GrayscaleOnly
Embedded web serverNo
HPLIP job storageNo
models.dat namedeskjet_500

All information provided is believed to be accurate but is not guaranteed.


1 Network support indicates built-in ethernet and/or wireless networking. Alternatively, many devices may be operated on the network using an external JetDirect print server. Not all network configurations are supported. Please refer to the HPLIP FAQs for more information.

2 USB mass storage only. You may mount the photocard as a storage drive over USB only. Refer to your distribution's documentation for setup and usage instructions.

3 Scan supported means that PC initiated scan using a SANE compatible software application is supported over parallel, USB, or network (depending on I/O connection). Information on digital sending products is covered in note 9, below.

4 Photo supported means that the printer's photo card slots are readable using either USB mass storage (USB only) or hp-unload (USB, parallel or network).

5 Fax supported means that PC initiated fax send is supported using hp-sendfax, once an appropriate CUPS fax queue is set up. Fax support varies on Linux distributions, based on the availability of python-dbus version 0.80 or greater (versions before 0.80 will not work with HPLIP). Click on the model name of each printer to get more detailed information.

6 Copy supported means that PC initiated copying is supported using hp-makecopies.

7 "Services and status" means that ink/toner levels, error reporting, and services such as alignment, and color calibration are available (via the HP Device Manager aka Toolbox).

8 ("Required") A downloadable driver plug-in is required for printing support. ("Optional") A downloadable driver plug-in is optional for printing support and may increase the speed, quality, or other aspect of printed output. ("No" or "None") A driver plug-in is not required nor available. Driver plug-ins are released under a proprietary (non-open) license and are not part of the HPLIP tarball release. For more information, please refer to this KB article

9 Device supports digital sending, not standard scanning protocols. See this KB article for more info.

10 Feature support depends on the specific Linux distribution being used.

11 For a definition of Support Levels, please refer to this KB article.

12 For more information, please refer to this KB article.

13 The "Summary of Available Features in Various Linux Distributions" table lists available features for distros that are supported by the HPLIP automatic tarball installer. Distros that are not listed will require a manual install procedure (See this page for more information).

14"Qt3" and "Qt4" refer to the supported UI toolkit. If "Qt3" is indicated, then the distro supports a GUI interface using the Qt3 UI toolkit. The Qt4 toolkit is not supported for the distro in this case. If "Qt4" is indicated, then the distro supports a GUI interface using the Qt4 UI toolkit. In this case, the Qt3 UI toolkit may also be available and used if desired. The appropriate UI toolkit will be automatically installed by the HPLIP installer.

15"Recommended" means that the printer is fully supported in HPLIP and is recommended for use on your Linux system. For information of what "fully supported" means, see this KB article.